Email Hygiene

March 18, 2026

Five Behaviors That Stop Most Phishing Attempts

Animated security etiquette illustration

Most phishing incidents succeed because of urgency and ambiguity, not technical complexity. Teams can cut risk quickly by standardizing a few daily habits and making verification culturally normal.

The Five Behaviors

  • Verify urgent requests through a second channel. If money, credentials, or account changes are requested, call or message the requester using known contact details.
  • Inspect sender and domain details. Look for slight misspellings, reply-to mismatches, and unusual domain extensions.
  • Hover before click. Confirm that destination URLs match expected business systems before opening links.
  • Never approve unknown MFA prompts. Unprompted approval requests indicate credential abuse in progress.
  • Report quickly, without fear. Fast reporting limits spread; teams should reward early reporting over perfect certainty.

Policy Language You Can Reuse

"No employee may process payment, credential reset, or vendor bank-change requests from email alone. A second-channel verification is mandatory."

Training cadence: Run monthly 10-minute refreshers and quarterly phishing simulations with targeted follow-up coaching for high-risk roles.

Get a Team Email Hygiene Policy Template

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